Employment Opportunities

The Palm Springs International Film Society is a non-profit 501 (c)(3) organization which produces the Palm Springs International Film Festival and Palm Springs International ShortFest in conjunction with year round community and member programming.  Film Society and Festival team members are dedicated to providing the best experience to our festival attendees, filmmakers, and film society members.  If you enjoy working collaboratively on a team, thrive in a high-paced environment and are dedicated to providing excellent customer service, we'd love to have you as part of our team.

Resumes are accepted for posted positions only.  Please submit resume and cover letter to Employment@psfilmfest.org with the title of the position in the subject line.

2020 PALM SPRINGS INTERNATIONAL FILM FESTIVAL

GUEST RELATIONS COORDINATOR

Reports to: Artistic Director
Part to full-time temporary | November through January | Some evenings and weekends required

Position Summary
The Guest Relations team is the primary point of contact for filmmakers and industry guests attending the Palm Springs International Film Festival. GR staff assists with travel planning, arranges accommodations, facilitates ticket and credential requests, and provides general hospitality support for guests. The GR team is also the conduit to the larger festival staff for information about attending filmmakers. The goal of the GR staff is that our guests have the best possible festival experience, and team members must be organized, detail-oriented, and committed to providing excellent customer service for all guests.   Under the direction of the GR Manager, each GR Coordinator is responsible for a group of festival guests and works with those guests from the invitation stage through post-festival follow up. Ideal candidates are able to efficiently maintain correspondence with a guest load of 100+, tactfully balance guest needs and festival protocols, and keep internal festival records up to date.

Elements of the position include
Pre- Festival:

  • Act as the primary Festival contact for assigned guests, communicating regularily via email and phone
  • Input all guest information into FileMaker Pro guest database
  • Research flight costs and enter into database
  • Create and send invitations to attend the festival and hospitality offer letters
  • Maintain correspondence with all assigned guests
  • Schedule and coordinate filmmaker's availability with programming to facilitate filmmakers attending their respective screenings
  • Work with guests to get Hospitality Forms completed; transfer collected information to database
  • Book domestic & international flights for invited guests
  • Coordinate hotel reservations
  • Communicate ground transportation needs to Ground Transportation Manager
  • Gather credential photos from guests and prep for Credentials team
  • Track and record filmmaker ticket requests
  • Keep database updated with guest attendance dates and details
  • Send travel and accommodations confirmations to guests
  • Keep guests informed of festival activities, updates and changes
  • Work with GR staff to create credential needs lists
  • Provide guests with proper attendance directions, Q&A protocol, arrival instructions, etc.
  • Communicate travel, security, special needs for guests to programming, production, and theater operations teams
  • Work with GR Assistant to generate individual guest itineraries and welcome packets

During the Festival:

  • Greet guests as they arrive at the Guest Business Center
  • Distribute credentials, welcome packets, and gift bags
  • Work with GR Manager and Assistant to process walk up filmmaker/industry accreditations
  • Work with GR Assistant to send out event reminders to guests
  • Work with Ground Transportation team to arrange return airport runs
  • As needed, greet guests at theaters and be present for red carpet arrivals
  • Attend and assist at events and parties as necessary
  • Serve as point person for all assigned guests

Post Festival:

  • Reconcile guest attendance/hotel dates in database
  • Finalize outstanding reimbursement payments
  • Confirm all guest costs are entered in the database
  • Participate in department wrap meeting
  • Revise job description and timeline
  • Write thorough wrap report  

Abilities required

  • 2 years of progressive related experience in fast paced environment
  • Ability to work independently and cooperating with a large team
  • Experience managing large database
  • Working knowledge of Filemaker Pro, Microsoft Office products, and Google products
  • Excellent interpersonal, written, verbal and negotiating skills
  • Strong organizational skills with ability to prioritize
  • Ability to work under pressure, meet deadlines, and adapt to changes
  • Candidates must be able to sit and stand for extended periods
  • Experience dealing with confidential information
  • Professional appearance and demeanor
  • Personal car for travel preferred
  • Must be willing to work evenings and some weekends as required

PUBLICATIONS COORDINATOR

Reports to: Artistic Director
Part to full-time temporary | Mid-October 2019 to January 3, 2020

Position Summary

The Publications Coordinator is responsible for coordination of all elements for three publications, Desert Sun guide, souvenir book, and Film Awards book. This involves tracking and all content including ads, sponsor content, film details, page content, letters, photographs, indexes, etc. This person will also be responsible for tracking all edits/changes and facilitating proofs. The Publications Coordinator reports directly to the Artistic Director and coordinates content with many departments.

Elements of the position

  • Manage receipt of ads, articles, credits, film blurbs, photographs, sponsor content, etc. from festival staff
  • Oversee and track all editing changes, ensuring they are made by designer(s)
  • Work with Artistic Director and designer to develop style sheet
  • Develop and communicate pagination
  • Oversee selection of photos for all publications
  • Ensure accuracy and update all staff/volunteer listings, credits and non-film theater events for inclusion in program
  • Communicate with multiple staff members regarding deadlines and outstanding content
  • Create and provide staff with publications timeline and deadlines to meet print production schedules
  • Manage proofs and all press checks for publications
  • Manage film blurb assignments on behalf of Director of Programming and provide style sheet
  • Coordinate proofing process
  • Compile list of acknowledgements and indexes
  • Serve as primary liaison with all designers and printers

Abilities Required

  • Previous publications experience required
  • Able to work well under pressure and meet deadlines
  • Candidates must be willing longer hours, evenings, and some weekends during proofing process and deadlines
  • Must have detailed organizational skills and follow-up etiquette
  • Strong communication, organization and interpersonal skills
  • Excellent computer skills and proficiently navigate the following: Adobe Creative Cloud, Excel, Word and Google platforms.
  • Superb writing, editing and proofing skills
  • Must we able to work nights, weekends, and be flexible with time around publications deadlines

VENUE MANAGER

Reports to: Theatre Operations Manager
Full-time temporary | December 29, 2019 to January 14, 2020 | evenings and weekends required

Position Summary

Venue Managers are part of the Theater Operations team, ensuring a pleasurable experience for all festival patrons, guests, and volunteers at the theater.  Each venue manager works as part of a larger team to monitor pass holder and ticket holder lines, manage theater seating, answer guest or patron questions, and ensure a safe, neat, and safe environment for all at screening at the theater.  This team manages crowds of 200-1500 guests at a time and is fast-paced.

Elements of the position:

  • Manage pass holder and ticket holder lines for each film screening; manage queue distribution and re-admit
  • Interact with a large number of patrons, answer questions, offer direction
  • Oversee ticket and pass counts for each screening; record in Filemaker database
  • Oversee scanning of passes and tickets, ensure scanning functionality
  • Review house, seating, and projection notes before each screening to ensure all needs are accounted for
  • Liaise with other venue managers, projectionists, and box office staff to ensure program start timely and maximize seating efficiency
  • Work with box office staff to monitor stand-by lines and communicate seat availability
  • Ensure a positive screening experience for patrons
  • Working with theater staff to clean houses in between screenings
  • Ensure microphones are working for introduction and Q & A's, monitor sound level and report to projection booth
  • Communicate with programmers to coordinate talent movement for intros and /or Q & A
  • Monitor picture and sound of film; confirm appropriate film and sound levels with projection team at the start of each film
  • Communicate production and supply needs to production
  • Place reserved seating signs and monitor reserved seats
  • Liaise with box office team to confirm expected head count for screenings
  • Work with volunteers to ensure attendees are greeted and processed in a timely fashion
  • Work with Box office staff to ensure ticketing issues are resolved as quickly as possible
  • Responsible for confirming appropriate sponsor and informational signage is displayed on screen pre-show and during Q&A
  • Maintain a clean, neat, and safe environment for all patrons, volunteers, and staff

Abilities Required:

  • Experience with festival, events, and/or facilities management helpful
  • Ability to perform well in a stressful situation
  • Ability to stay focused and ensure completion of tasks
  • Remain calm in the face of changes and/or ambiguity
  • Ability to lead and motivate a diverse and changing/rotating team
  • Ability to ensure a pleasant patron, volunteer, and staff experience
  • Experience using Filemaker Pro/Ticketing system a plus
  • Must be able to move and stand on feet for long periods of time
  • Must have flexible schedule, weekend, evening, and morning work required

Housing is not provided.


MARKETING ASSISTANT

Reports to:  Marketing and Communications Cooordinator
Part to full-time temporary | November, 2019 to January 19, 2020

Position Summary

The Marketing Department is responsible for promoting and advertising the Palm Springs International Film Festival and its events and provides the necessary research to identify target customers and other audiences. The Marketing team will focus on promoting a consistent message, coordinating image and marketing campaigns that connect and inform potential filmgoers, festival guests, and media outlets with festival information and events.

The Marketing Assistant will support the Marketing and Publicity Manager with all aspects of the festival's marketing, promotions and advertising functions, helping coordinate efforts in, but not limited to, print advertising, radio advertising, television advertising, community awareness, and target marketing

Elements of the position:

  • Track, collect and organize all press clippings on festival, make copies of individual film reviews and coverage for end-of-fest packages for filmmakers and distributors.
  • Maintain press clipping book, log in and keep track of all press materials
  • Participate in social media campaigns and help update social media outlets, including Facebook, Twitter, and Instagram, daily
  • Assist in distribution of all posters, promotional materials, and print, radio and television ads/promotions.
  • Oversee radio promotions for all Festival programs and events, dvd distribution to local critics, duplication/copies of approved films for media viewing, and distribution of all film-related materials to media who request them
  • Field media requests for film/festival materials, film and filmmaker information Help respond to press requests and distribute materials to media who request it
  • DVD duplication and distribution - make copies of approved films for media viewing and distribute as requested
  • Daily review of web content and suggest updates as needed
  • Create timeline and deadlines chart for all Festival promotional materials.
  • Assist in the production of promotional materials as required

Abilities Required

  • Working knowledge of Microsoft Office Products
  • Experience with Adobe Photoshop and Adobe Creative Cloud preferred
  • Experience with Filemaker Pro or similar database
  • Experience dealing with confidential information
  • Excellent written, verbal communication skills and proof reading experience
  • Ability to work in a fast-paced environment with limited supervision Previous experience in marketing or promotions preferred

Housing is not provided.


GROUND TRANSPORTATION COORDINATOR

Reports to: Guest Relations Manager
Part to full-time temporary | November 2019 to January 2020 | some evenings and weekends required

Position Summary

The Ground Transportation Coordinator is part of the Festival Guest Relations team and manages all ground transportation for 200+ guests that may include filmmakers, producers, cast members, industry professionals, and media. Ground transportation includes pick-ups and drop offs at various airports including LAX, Ontario, and Palm Springs as well as local travel to/from venues and interviews.

Elements of the position:

  • Respond to and schedule constantly changing requests for pick-ups and drop offs of festival film guests
  • Recruit and train approx. 25 volunteer drivers
  • Manage and schedule all volunteer drivers to ensure all ground transportation requests are met and procedures followed
  • Monitor car fleet, maintain cleanliness, and gas expenditures
  • Working with the Volunteer Coordinator, hold a ground transportation volunteer meeting and training prior to the festival
  • Assemble volunteer packets; create/update policies & procedures Obtain needed permits from airports regarding parking; confirm pick-up locations at all airports
  • Create signage for vehicles and volunteers based on needs
  • Maintain organization system for car keys, sign in/out sheet, etc Set up accounts with local gas station or gas cards and car wash to ensure volunteer drivers can easily use services
  • Maintain transportation log and track all requests in Filemaker and other shared documents
  • Work collaboratively with guest relations team to monitor flights and transportation changes
  • Develop relationship with car services and arrange if needed for VIP guests
  • Work with the Guest relations Manager to develop policy and procedure when using car services such as Uber, Lyft, and Taxi when needed
  • Arrange for delivery/pick-up of vehicles before/during/after Festival

Abilities required:

  • 2 years of progressive related experience in fast paced environment
  • Must be able to work some nights and weekends as needed and longer days during festival 
  • Must be highly organized and detail oriented
  • Ability to work independently and as part of greater team
  • Ability to manage complicated, detailed schedule
  • Working knowledge of Microsoft Office products, Google products, and Filemaker Pro
  • Experience managing and scheduling volunteers
  • Excellent written and verbal communication skills
  • Experience dealing with confidential information
  • Professional appearance and demeanor
  • Valid driver license; personal car for travel preferred

Housing is not provided.


PRODUCTION ASSISTANT

Reports to: Production Manager
Full-time temporary | December 26, 2019 to January 17, 2020 | some evenings and weekends required

Position Summary:

The Production Team is essential to a smooth operation of 6 theater venues, 2 guest hospitality spaces, and 3 annex office spaces.  Production Assistants are responsible for setting and striking venues, delivering and maintaining supplies, and ensuring festival spaces are neat and safe at all time.  Reporting to the Production Coordinator and Operations Manager, PA's will also work closely with venue staff members and multiple departments to ensure needs are met.

Elements of the position:

  • Be on site for event deliveries of furniture, equipment, supplies, and publications as needed; distribute and stage where needed
  • Assist venue staff in setting tents, stanchions, and heaters according to location maps
  • Organize and maintain supplies for all Festival venues and spaces including office supplies, publications, water, signage, tickets, etc.
  • Work closely with venue staff to ensure supply needs are metHang and place signage during festival set up
  • Monitor sites to ensure festival spaces are neat, inviting, and safe
  • Deliver printed materials according to each departments requests
  • Assist in the staging of select special events including: Opening Night, Closing Night, Talking Pictures Presentations, red carpet arrivals and Awards Brunch
  • Organize storage spaces during and after festival
  • Pick-up and deliver catering as needed
  • Label equipment and furniture to ensure it is returned to pre-festival spaces
  • Run general errands
  • Communicate with festival staff, festival participants, volunteers and festival goers regarding production needsAny other duties deemed necessary by Festival Management

Abilities required:

  • Professional appearance and demeanor
  • Ability to follow directionHighly organized with ability to troubleshoot on-siteAbility to prioritize and work efficiently
  • Comfortable in a production environment, outside & inside
  • Ability to be moving and standing on feet for long periods of time
  • Ability to work and cooperate with multiple team members and personalities
  • Can do attitude and strong work ethic
  • Ability to lift up 50 pounds
  • Available to work extended hours including early mornings, weekends, and evenings
  • Must be an experienced driver over 25 years of age and be comfortable driving a cargo/moving van

PRINT PRODUCTION COORDINATOR

Part to full-time temporary | October through January

Position Summary
The Print Production Coordinator is the central liaison and coordinator for all creative service projects including but not limited to signage, media outlet ads, step & repeats, tickets, passes, brochures, general marketing collateral, invitations. 

This position reports to the Marketing and Communications Coordinator and maintains close communication with the Artistic Director and other Festival management.  The position is highly detailed and deadline focused.  Ability to work under pressure, navigate multiple projects, and manage a budget is a must.  Candidates should have design experience and be able to communicate print specifications, design elements and changes to designers clearly and concisely.

Elements of the position include

  • Collaborate with all departments regarding print needs; communicate deadlines and advise on material and display options to meet budget
  • Establishes and implements design and format standards and processes to produce consistent and high quality results
  • Create and maintain comprehensive print production tracking spreadsheet for marketing and operations
  • Manage and track magazine, newspaper and other print ads; design and or coordinate with designers to meet deadlines.
  • Oversee print production budgets
  • Write print specifications, research vendors and manage print quotes; keep detailed file of quotes received
  • Liaise with graphic designers, printers, sign companies and others to produce collateral; submit final designs in accordance with vendor requests
  • Assist in final proofs to ensure contents are correct and that all changes and corrections have been made prior to printing; get final proofs approved by requestor
  • Responsible for completing and submitting purchase orders for all creative service payments
  • Quality assurance: Ensures timely, accurate delivery of products and services
  • Maintain close and continual communication with Sponsorship and Marketing departments to obtain timely information on sponsorship elements for inclusion in print products being produced
  • Communicate print deadlines clearly to all departments; act as primary contact between Festival and print firm
  • Coordinate on-site signage placement and delivery for specific events including but not limited to the Film Awards Gala, Opening Night, and Closing Night
  • Create and/or manipulate collateral designs 

Abilities required

  • 2 years of progressive related experience in fast paced environment
  • Comprehensive knowledge of Adobe Creative Cloud, specifically Photoshop, Illustrator, and InDesign
  • Must be comfortable in outside and inside production environments
  • Must be able to lift 50 lbs and install small to large signage projects
  • Excellent interpersonal, written, verbal and negotiating skills
  • Thorough knowledge of publications and print specifications
  • Strong organizational skills with ability to prioritize
  • Experience dealing with confidential information
  • Comfortable working in production environment
  • Some weekends and after hours work required

PALM SPRINGS INTERNATIONAL FILM SOCIETY

There are currently no year-round employment opportunities available.

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