About Us
Employment Opportunities
The Palm Springs International Film Society is a non-profit 501 (c)(3) organization that produces the Palm Springs International Film Festival and Palm Springs International ShortFest in conjunction with year-round community and member programming. Film Society and Festival team members are dedicated to providing the best experience to our festival attendees, filmmakers, and film society members. If you enjoy working collaboratively on a team, thrive in a high-paced environment, and are dedicated to providing excellent customer service, we'd love to have you as part of our team.
Resumes are accepted for posted positions only. Please submit a resume and cover letter to Employment@psfilmfest.org with the title of the position in the subject line.
Film Festival 2026
Available Temporary Positions:
Guest Relations Manager
Title: Guest Relations Manager
Department: Guest Relations
Reports to: Artistic Director
Dates: Seasonal, October - End of January
Pay: $2,800 - $2,950 bi-monthly
Job Summary
The Guest Relations Manager oversees the team responsible for providing hospitality and logistical support to filmmakers and industry guests. The role ensures a seamless festival experience, from travel planning to on-site coordination, while managing timelines, budgets, and inter-departmental communication.
Elements of the position include but are not limited to:
Pre-Festival
- Create department timeline, protocols, and guest database
- Manage budget for travel, accommodations, and transportation
- Coordinate with Development and Programming teams for guest travel funding
- Coordinate with the Programming teams on filmmaker retreats, panels and filmmaker dinners
- Draft festival invitations, FAQs, forms and hospitality materials
- Lead weekly department meetings and track team progress
- Manage coordinators and travel agent to book guest flights
- Manage hotel coordinator to assign guests to hotel rooms
- Oversee guest travel, invitations, accommodations, and budget management
- Ensure guest information is up-to-date in the database
- Collaborate with other departments on guest-related events and logistics
During the Festival
- Manage Guest Relations team and oversee the team’s festival introduction/Q&A schedules
- Welcome guests and oversee check-ins in the Filmmaker & Industry Lounge
- Handle special event ticket distribution, invitations to Filmmaker Dinners, and guest communications
- Supervise reimbursements and maintain budget accuracy
Post Festival
- Finalize guest details and reconcile budget reports
- Conduct wrap meetings and generate summary reports
- Archive documents and provide a final wrap report
Requirements
- 3 years of progressive related experience in a fast-paced environment
- Ability to work independently
- Effectively manage and communicate in a team environment
- Tactfully balance the guests’ needs with festival protocols
- Experience managing large database
- Working knowledge of FileMaker Pro and Google Suite
- Excellent interpersonal, written, verbal, and negotiating skills
- Strong organizational skills with the ability to prioritize
- Experience dealing with confidential information
- Professional appearance and demeanor
- Personal car for travel preferred