Passes & Tickets

The Patron Pass is a non-transferable premium pass for one person that provides preferred reserved seating for all ShortFest screenings including Opening and Closing Nights.

Also Includes:

• Access to Opening/Closing night receptions.
• Access to Filmmaker Parties and Lounge
• Entry to all Forum Panels and Classes (excludes Filmmaker-only events).
• Complimentary ShortFest @ Home pass (the festival will screen award winners and audience favorites virtually after ShortFest - watch from home July 10-14).

*Up to $200 tax deductible

*Member Discounts NOT Applicable

BUY YOUR PASS TODAY

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The Insider Pass is a non-transferable premium pass for one person that provides general seating for all ShortFest screenings, including Opening Night & Closing, and Best of Fest. (excludes Filmmaker Parties and Lounge).

 Also Includes:

• Access to Opening/Closing night receptions.
• Entry to all Forum Panels and Classes (excludes Filmmaker-only events)

*Insider Pass is not tax deductibile

Are you a member? Sign in to receive your discount!

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The Student Pass is a non-transferable pass for one person that provides general seating for all screenings including Opening Night, Closing Night, and Best of Fest (excludes all parties and receptions).

Also included:

• Forum Panels and Classes (excludes Filmmaker-only events).

*Student Pass is not tax deductibile

*Must present student ID upon pickup

*Member Discounts NOT Applicable

BUY YOUR PASS TODAY

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Watch from the comfort of your own home!

This virtual pass will grant the purchaser full access to a selection of award-winning and audience favorite short films from the 2024 edition of ShortFest.

Virtual ShortFest will be held from July 10-14.

ShortFest @Home FAQ

*Only offered within the United States

*Member Discounts NOT Applicable

BUY YOUR PASS TODAY

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After your purchase your pass, you will recieve a confirmation email with more information about your pass and how to add your name for your pass.  As passes are non-transferrable, this should match the name of the individual using the pass. 

If you need to update a name on a pass, please email credentials@psfilmfest.org or watch the tutorial below. 

*Photos are no longer required for passes

WATCH A TUTORIAL HERE

1. Navigate to goelevent.com/signin
2. Sign in to your account
3. Navigate to the 'Account' page
4. Go to 'Your Credentials'
5. Click Edit, enter the required info, and follow the prompts - Don't forget to click Save!

HOW TO NAVIGATE WITH YOUR PATRON PASS

• Wear your pass at all times throughout the festival, entry will not be granted without it.
• You do not need a ticket or wait in the pass holder line at screenings, simply show your pass at the entrance of each screening and you will be directed inside, if the auditorium is open.
• You must be in your seat no later than 15 minutes before the screening begins, after this time seating is not guaranteed. No late seating.
• A designated section in each theater is reserved for Patron pass holders. Seats reserved for Patron pass holders will have yellow signs that read, ‘Reserved for Patron pass holders.’ If you do not wish to sit in the location of these seats, feel free to sit in any open unreserved seat. Volunteers are stationed outside and inside each theater to help you find a reserved seat.
• If you are accompanied by anyone with a ticket or non-reserved section pass, they must wait in the designated lines for entry into screenings
• Bearing a ticket or pass to the Palm Springs International Film Festival signifies agreement to all terms and conditions.

HOW TO NAVIGATE WITH AN INSIDER OR STUDENT PASS

• Wear your pass at all times throughout the festival, entry will not be granted without it.
• ALL passes allow entry for the pass holder only
• Enter the "Passholder" line for the film you which to see*
• It is recommended you arrive 45 minutes prior to show time. Lines begin forming no earlier than 1 hour before showtime.
• Queue cards will be given out until the pass allotment is reached
• All passes will be scanned upon entering the theater
• If you need to leave the theater at any time after you are seated, you MUST grab a re-admit slip from a volunteer.  You will not be admitted back into the screening without presenting your pass AND the re-admit slip
• Bearing a ticket or pass to the Palm Springs International Film Festival signifies agreement to all terms and conditions.

Passholders can obtain a Queue card while waiting for entry into the specified theater 45 minutes before a film screening until the pass holder allocation is reached. Keep this Queue-card while waiting to enter the theater scheduled for the next screening. You do not need to wait in line.

THE QUEUE CARD GUARANTEES YOU ENTRY UP TO 20 MINUTES BEFORE THE SCREENING. After 20 minutes entry is not guaranteed. Queue cards are given to determine the pass holder seating as quickly as possible. (1) Queue card per pass holder present only. THE QUEUE CARD MUST BE PRESENTED WITH A VALID PASS FOR ADMITTANCE.  

ORDER ONLINE

• First, sign-in or create an account via the 'sign-in' link at the top right of the page (you must have an account in order to purchase tickets)
• Select the film or event you want to attend via the film finder, schedule, or event listing.
• Click the RESERVE NOW button once the correct film or event is chosen.
• FILM SOCIETY MEMBERS make sure to log in to your account first in order to get your member discount.
• All purchases are subject to a $1.00 handling charge per ticket

ORDER BY PHONE

• Call 800.898.7256 or 760.778.8979 during office hours. Monday-Friday 9 am to 5 pm
  

IN PERSON

• Available at our Box Office Locations during operating hours.  We take Visa, Mastercard, American Express and Discover. We do not accept cash. 

FILM SCREENINGS

Bring your valid ticket with you to the theatre, whether you received it at a box office, printed it at home, or have it on your mobile device  

• Lines begin forming no earlier than 1 hour prior to the start of the film
• Arrive at least 30 minutes prior to the start of the film
• Enter the "Ticket Holder" line for the specific film you have a ticket(s) for
• Seating is not guaranteed if you are not in your seat 15 minutes prior to show time
• Upon entering the theater, please have your ticket ready to be scanned 
• Hold on to your ticket and/or stub for re-entry (accompanied by a re-admit slip)
• If you need to leave the theater at any time after you are seated, you MUST get a re-admit slip.  You will not be admitted back into the screening without presenting your ticket stub AND re-admit slip 

If you've chosen the print-at-home delivery method, a PDF will be included in your confirmation email. Download and print the PDF in color or black and white on standard 8.5x11 inch plain white paper and bring the entire sheet to the theater. Each ticket should be treated like any other standard ticket and will be scanned upon entering the theater.  

Mobile Ticket Directions You may present the PDF on your mobile device for scanning.  

Scanning
All tickets will be scanned upon entering the theater.  Tickets are individually barcoded, allowing only one scan per ticket, so any attempts to duplicate or alter your ticket will result in admittance being refused to the event, and may result in all purchases being voided.

• Tickets may be picked up at a box office location during operating hours.
• Only the person who purchased the tickets may pick them up
  
• You must bring a photo ID for identification purposes

The Box Office opens one hour before the first show of the day begins, and closes 1/2 hour after the last show of the day begins.

Tickets may be picked up from the Box Office June 18-24.

A Re-Admit slip is a slip of paper given to a Ticket or Pass Holder who needs to leave a theater during a screening, but is planning to return. A ticket stub and/or pass is required, along with the Re-Admit, to re-enter the screening.

When a film screening is deemed STANDBY, it means that the allotment of advance tickets has been reached.  If you are unable to purchase a ticket in advance, there is still a chance to see the film as reserved seats may go unclaimed. Empty seats are released for sale 10 minutes prior to the screening. The released seats are deemed standby tickets and will be sold on a first-come, first-serve basis. Standby lines form one hour prior to the screening.

Credit cards or Extras (vouchers) are accepted forms of payment for standby tickets.  Passes may be used in the Standby line as well.

• Saving places in line or saving seats for other guests or between shows is not permitted. 
• If you need to leave the auditorium for any reason, take your ticket stub or pass with you and be sure to pick up a RE-ADMIT pass before you leave. No one will be re-admitted without the re-admit pass and their ticket stub or festival pass. 
• No recording equipment is permitted in the theatre auditorium. 
• Please turn off all cell phones and mobile devices during the film presentation. 
• For the pleasure of all guests there is no talking permitted during the film presentation and no late seating. 
• Please complete and return your ballot immediately following each screening. 
• To expedite theatre cleaning and seating please discard your trash and exit promptly after your screening. 
• All theatre auditoriums are cleared between show times. 
• Many lines are outside of the theatres. Please dress appropriately for comfort, as it can get hot during the day and cold in the evenings. Theatres may also get chilly. 
• No outside food permitted in the festival theatres. Please visit the concession stand.
• No large bags are permitted inside venues.
• All bags are subject to search by festival and venue staff.
• Terms and Conditions

No refunds or exchanges will be processed, with the exception to situations involving film cancellations.

The PSIFS reserves the right to refuse service to anyone for any reason. We enforce this policy to ensure a secure, professional, and convenient environment for all of our customers.

Purchasing a ticket or pass signifies agreement to all terms and conditions.