Passes

Passes for the 2023 Film Festival are now available for purchase!

The 2023 Palm Springs International Film Festival will require all attendees (pass holders and ticket holders), volunteers, staff, guests, sponsors, media, and vendors to show valid proof of full vaccination in order to enter Festival venues and events. To keep all patrons as safe as possible, no exceptions to this policy will be allowed. Click HERE for full details and FAQ regarding COVID-19 protocols.

How do I purchase passes?

Order online or via phone 760-778-8979

1. Log-in to your account by clicking 'sign-in' at the top right of the page.  If you don't have an account yet, you can create one here as well.  The username is generally your email account.

*If you forgot your password, please click 'forgot password' after entering your email and clicking 'continue with Elevent' button.  The Film Society does not have access to passwords and cannot re-set them.

2. Once signed-in, use the +/- to choose number of passes you would like to purchase and click 'add to cart'.

3. Once added to your cart, you may continue shopping or check-out. 
*Note, you have 45 minutes to complete the check-out process, after 45 minutes your cart will be emptied. 
You may always view your cart by clicking 'cart' at the top right of the page.

4. Upon choosing check-out, you will see a cart summery.  Click 'continue to checkout'

5. Order Summary - at the next window you will be prompted for an address if not already entered.  *an address is required to check-out. Click 'Continue to payment' button

6. Payment - enter payment information.  Click 'complete order' button.

7. Do not exit or press the back button on your browser until you see ORDER COMPLETE (similar to this). 

8. A confirmation email will also be sent to the email address on the account.

9. If you have purchased a pass that requires a specific name (Concierge, Platinum, 5-Day A or 5-Day B), you will be required to enter a name for each pass.  In your confirmation email, please click the blue button 'click here to provide credential information'

Festival Etiquette

  • Saving places in line or saving seats for other guests or between shows is not permitted. 
  • If you need to leave the auditorium for any reason, take your ticket stub or pass with you and be sure to pick up a RE-ADMIT pass before you leave. No one will be re-admitted without the re-admit pass and their ticket stub or festival pass. 
  • No recording equipment is permitted in the theatre auditorium. 
  • Please turn off all cell phones and mobile devices during the film presentation. 
  • For the pleasure of all guests there is no talking permitted during the film presentation and no late seating. 
  • Please complete and return your ballot immediately following each screening. 
  • To expedite theatre cleaning and seating please discard your trash and exit promptly after your screening. 
  • All theatre auditoriums are cleared between show times. 
  • Many lines are outside of the theatres. Please dress appropriately for comfort, as it can get hot during the day and cold in the evenings. Theaters may also get chilly. 
  • No outside food permitted in the festival theatres. Please visit the concession stand. 
  • No large bags will permitted inside the theaters.  Bags are subject to search by PSIFF or venue staff.
  • TERMS AND CONDITIONS

Where do I pick up my pass?

The Passes pickup location will be determined at a later time. Please check back for more information in the near future.

How & Where to get COVID-19 Vaccination verified

For the Film Festival, each person attending will be required to show proof of full vaccination and photo ID in person. 
  • For the Film Festival, each person attending will need a vaccination verification wristband for any and all events and screenings.
  • Each attendee will be required to show proof of full vaccination and photo ID in person at our vaccination checkpoints to receive a vaccination wristband
  • The vaccination wristband must be worn by all attendees throughout the festival
  • For early verification, a vaccination checkpoint will be available beginning on January 2nd  thru the 4th at the Camelot Theatres located at 2300 E Baristo Rd, Palm Springs, CA 92262, and/or the Mary Pickford is D'Place located at 36850 Pickfair St, Cathedral City, CA 92234, during operating hours from 10 am-5 pm
  • On January 5th, there will be additional vaccination checkpoints at each paricipating festival venue during operating hours
  • Passholders and ticketholders may visit any of the checkpoints throughout the festival if they need a new wristband

REFUNDS & EXCHANGES

The PSIFS reserves the right to refuse service to anyone for any reason. We enforce this policy to ensure a secure, professional, and convenient environment for all of our customers.

COVID-19: If you are unable to attend the festival due to Covid-19 or can not comply with mandates at the time of the event you will have the option to roll over your pass to the following festival or request a refund.

I lost my pass, what do I do?

Visit our Credentials team and let them know you've lost your pass.

Film Festival 2023